Privacy Policy
Last Updated: January 2025
1. Introduction
Bravila ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, such as:
- Name and contact information (email address, phone number)
- Business information (company name, role, project details)
- Payment information (processed securely through payment processors)
- Communication records (emails, support tickets, project correspondence)
2.2 Usage Information
We automatically collect certain information when you visit our website:
- IP address and geolocation data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referral sources
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process payments and fulfill contracts
- Communicate with you about projects and services
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or providing services
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
6.1 GDPR Rights (EU Residents)
If you are a resident of the European Union, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
- Lodge a complaint with a supervisory authority
6.2 CCPA Rights (California Residents)
If you are a California resident, you have the right to:
- Know what personal information is collected about you
- Know whether your personal information is sold or disclosed
- Say no to the sale of your personal information
- Access your personal information
- Delete your personal information
- Equal service and price, even if you exercise your privacy rights
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. International Data Transfers
Your information may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: